Effective Date: September 2026
Brand: SophyFash Fingers
Website: sophyfashfingers.com
Welcome to SophyFash Fingers. These Terms & Conditions govern your use of our website and your purchase of products from SophyFash Fingers.
By accessing our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions.
1. About SophyFash Fingers
SophyFash Fingers is a luxury fashion brand offering premium fashion products, including Kaftans, Senator Wear, Agbadas, Fila caps, bags, accessories and other fashion items.
We reserve the right to update our product range, pricing, descriptions, availability and website content from time to time.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, measurements and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device, screen settings, lighting and photography conditions.
Minor variations in fabric texture, colour, finishing and measurements may occur, particularly with handcrafted or made-to-order garments.
Such minor variations do not necessarily constitute a product defect.
3. Product Availability
All products are subject to availability.
Where an item becomes unavailable after an order has been placed, SophyFash Fingers will contact the customer regarding the available options.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
The applicable price is the price displayed at the time the order is successfully placed, except where an obvious pricing or technical error has occurred.
SophyFash Fingers reserves the right to correct pricing errors and contact affected customers before processing an order.
5. Orders and Payment
An order is considered confirmed only after payment has been successfully received and the order has been accepted by SophyFash Fingers.
Customers are responsible for providing accurate:
- Full name
- Telephone number
- Delivery address
- Email address
- Product size
- Other information required to process the order
SophyFash Fingers shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
6. Order Cancellation
Once an order has been confirmed and processing has commenced, cancellation may not be possible.
Customers should carefully review their order, product selection and size before completing payment.
Where cancellation is permitted, it will be subject to the circumstances of the order and applicable law.
7. Size Selection
Customers are responsible for selecting the appropriate size when placing an order.
Customers are encouraged to review the available size guide before completing payment.
Where SophyFash Fingers delivers the size ordered by the customer, but the customer later determines that the selected size does not fit, such situation shall generally be treated as a customer size-selection issue and may not qualify for a return or exchange.
Where the wrong size was supplied by SophyFash Fingers, the Return & Exchange Policy shall apply.
8. Delivery
Delivery timelines provided on the website, during checkout or by our representatives are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances beyond our reasonable control, including courier delays, public holidays, weather conditions, traffic, operational disruptions or other unforeseen circumstances.
Customers are responsible for ensuring that someone is available to receive the order at the provided delivery address.
Additional delivery charges may apply where a parcel has to be redelivered due to an incorrect address, unavailable recipient or other circumstances attributable to the customer.
9. International Orders
Customers outside Nigeria are responsible for providing accurate delivery information and complying with applicable customs or import requirements in their destination country.
Any customs duties, import taxes or charges imposed by the destination country may be the responsibility of the customer unless otherwise expressly stated by SophyFash Fingers.
10. Returns, Exchanges and Refunds
SophyFash Fingers operates a no-change-of-mind refund policy.
Except where a refund or other remedy is required by applicable law, payments made for confirmed orders are not refundable merely because a customer changes their mind, no longer wants the item, ordered the wrong size, or is otherwise dissatisfied where the product supplied corresponds with the order.
Returns are permitted only in the circumstances specifically stated in our Return & Exchange Policy.
11. Wrong Size Delivered
If SophyFash Fingers delivers a size different from the size ordered, the customer must contact us within seven (7) days of receiving the order.
Where the claim is approved, the item must be returned in accordance with our Return & Exchange Policy.
An approved wrong-size claim will be resolved through the delivery of the correct size, subject to availability.
No cash refund will be issued solely because the wrong size was delivered, except where a refund is required by applicable law.
12. Returned Items
Returned products must be:
- Unworn
- Unwashed
- Undamaged
- Free from stains, odours, makeup or other marks
- In their original condition
- Accompanied by the relevant order information
- Returned with original packaging where applicable
Items that have been altered, worn, washed, damaged or otherwise used may not qualify for an exchange.
13. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Text
- Designs
- Videos
- Website layout
- Marketing materials
is owned by or licensed to SophyFash Fingers and may not be reproduced, copied, modified, distributed or commercially exploited without prior written permission.
14. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to the website or its systems
- Copy or reproduce website content without permission
- Submit false or misleading information
- Interfere with the operation or security of the website
- Use automated systems to extract or reproduce website content without permission
15. Limitation of Liability
SophyFash Fingers shall not be liable for losses resulting from circumstances beyond its reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability, consumer right or remedy that cannot lawfully be excluded under applicable Nigerian law.
16. Privacy
Customer information provided during an order or while using our website will be handled in accordance with our Privacy Policy.
17. Changes to These Terms
SophyFash Fingers reserves the right to modify these Terms & Conditions from time to time.
Updated terms will be published on this website and will take effect from the stated effective date.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the Federal Republic of Nigeria.
Nothing in these Terms & Conditions shall deprive a consumer of any statutory right or remedy that cannot legally be excluded.
19. Contact Us
For questions regarding these Terms & Conditions, orders, returns or other customer-service matters, please contact SophyFash Fingers through the contact channels provided on our website.
SophyFash Fingers
Website: sophyfashfingers.com
